Frequently Asked Questions

Welcome to Styles Arena! Find answers to common questions about orders, payments, delivery, tracking, returns, and customer support.

Placing an Order

How do I place an order?

Browse our store, add your desired products to your cart, and proceed to checkout. Enter your delivery details, select an available payment method, and confirm your order.

Can I change or cancel my order after placing it?

Please contact us as soon as possible if you need to change or cancel an order. We will do our best to assist you before it is dispatched. Once shipped, changes or cancellations may not be possible.

Payment Methods

What payment methods do you accept?

We accept Cash on Delivery (COD), EasyPaisa, and bank deposit, subject to availability. Available payment options and instructions will be provided during checkout or by our team where applicable.

Is Cash on Delivery available?

Yes, Cash on Delivery is available across Pakistan, subject to delivery coverage and order confirmation.

Delivery

What are your delivery charges?

Free delivery: Orders of Rs. 2,500 or more.
Standard delivery: Rs. 200 for orders below Rs. 2,500.

How long does delivery take?

Delivery typically takes 2–4 business days in major cities and 3–7 business days in other areas. Delivery times may vary depending on your location, courier availability, weather, and other circumstances.

Do you deliver across Pakistan?

Yes, we deliver to customers across Pakistan, subject to courier service availability in your area.

Order Tracking

How can I track my order?

Once your order has been dispatched, we will share tracking details via SMS, email, or another available contact channel. You can also contact our support team for an update.

Returns and Exchanges

What is your return and refund policy?

Please visit our Return and Refund Policy page for information about eligible returns, replacements, and refunds.

What should I do if I receive a damaged or incorrect product?

We're sorry if something isn't right with your order. Please contact us within 48 hours of receiving your parcel and provide your order number along with clear photos or a video showing the issue. Our team will review your request and guide you through the next steps.