Refund policy

Return & Refund Policy

Last updated: October 5, 2026

At Styles Arena, customer satisfaction is important to us. We accept returns for eligible products that are damaged, defective, incorrect, or significantly different from the product description.

1. Return Eligibility

Return requests must be submitted within 7 days of receiving your order.

The product should be unused and returned in its original condition and packaging, where applicable.

Please provide:

• Order number

• Phone number

• Reason for return

• Clear photos or videos of the product

2. Non-Returnable Items

• Used or damaged products due to customer handling.

• Opened beauty or personal-care products.

• Products returned without original packaging or accessories, where applicable.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us as soon as possible. After verification, we may offer a replacement or refund.

4. Refunds

Approved refunds will be processed after the returned product has been received and inspected.

For Cash on Delivery orders, refunds may be processed through bank transfer or EasyPaisa.

Original delivery charges may not be refundable unless the issue was caused by an error or defect on our part.

5. Order Cancellation

Cancellation requests should be made as soon as possible. Once an order has been dispatched, cancellation may no longer be possible.

6. Contact Us

Styles Arena

Email: stylesarena.pk@gmail.com

WhatsApp: +92 370 6330941

Customer Support: Monday–Saturday, 9:00 AM–6:00 PM

We reserve the right to review each return request and determine eligibility according to this policy.